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The questions below are common enquiries. If you have a specific question that is not covered below, please
email the webweaver for assistance.
No, there is no Macintosh version and there is no such version planned either.
The recommended specifications are
Yes! The only functionality removed from the demo version is the ability to save your projects. This means that you can use the demo with your console or other DMX source!
Yes! This feature is available in the Capture 2005 Extended package.
Note: Capture 3.0 software can both import and export DXF files, with limited functionality. Please read the DXF reference in the Capture 3.0 manual for more information about what is and what is not supported within the DXF format for this software version.
email us for upgrade information.
Instead of putting considerable effort in extending the fixture library, fixtures are added when they are needed by a customer. When purchasing Capture you are entitled to free library updates with the fixtures you are missing.
Fixtures currently included in the library are
If you have requested a fixture or object, you will be sent or directed to the new library file. To update
your library, follow the instructions below:
Yes, the 'on-line' version is included with the software and is also available on the internet.
Capture software supports as many monitors as Windows and your graphics card permits. However, see below for restrictions on moving Capture windows!
DMX input compatible boxes are
listed here. Ethernet compatible consoles are
Visualisation, especially when using several fixtures, is an intensive process. Capture uses the OpenGL protocol for the visualisation, which means that industry high-end graphics cards can be used. These take the burden off the main PC processor. To resolve this problem, try the suggestions below.
When setting up the DMX input universe(s), this message is displayed if Capture does not detect any DMX data. You need to configure or enable the relevant provider, be this one of the Ethernet protocols, the Capture USB DMX box or one of the supported third-party input boxes.
Please see the relevant product pages for user guides and setup information.
Now you can! Capture 2005 software features a unique 'undock' feature, allowing you to move windows to different monitors.
Note: The windows displayed by Capture 3.0 software are "child" windows, and cannot be moved outside of the master Capture window. This is the same restriction imposed on other software that uses multiple windows or panes, such as Microsoft Excel (try opening several Excel spreadsheets then use the Window>Arrange function). As a workaround in Capture 3.0, try resizing/extending the Capture master window across the two monitors, then move and resize the Capture windows.
Due to a documented bug in Microsoft's Installer application, if you install under the option "Everyone" instead of "For Me", upgrade installations will not work properly. Also, anti-virus software is known to have caused problems during the installation process, so try disabling it if you have problems.
When using an ATi graphics card, there is a bug in their graphics driver that can cause a problem in Capture. The solution to the problem, according to ATi, is to download the graphics driver for the Radeon series from August 2004. Please
email the webweaver for further details.
Avolites support DMX to Capture using the ACDI and AvoACDIToCITP tools. ACDI can be purchased from Avolites and the AvoACDIToCITP tool is packaged with Capture. In order to use Capture 3.0 with Avolites consoles and simulators you need to purchase and install the
ACDI software from Avolites.
This message appears because you do not have an ACDI licence. Before you can use the ACDI application you must purchase a software licence from the Avolites Shop.
Unfortunately the ACDI software from Avolites does not work with some types of USB to Serial port adapters. The only solution to this problem is to try another type of USB to Serial adapter.
Before you can use the Ethernet option on the Diamond 4 you must enable DMX over Ethernet in the Diamond 4 User Settings.